After having spent some days at the PAPA RHEIN - Hotel & Spa our guests receive an e-mail from us asking them for their feedback.
Our quality girl Daniela monitors to see that all friends of the Papa Rhein leave with a smile on their face and in case of room for improvement Daniela is the one in charge! She takes care of all issues and of course makes sure that things which need improvement get done immediately.
Our credo is: Many happy people work at the PAPA RHEIN, no machines. We make mistakes and apologize - but we always do things the best way we can!